Service Use Cases
Discover practice-orientated service use cases to help you relate it to your business challenges. Next Commerce is a Brand Commerce platform that enables businesses in the B2B and B2C segment to realise direct online sales and dealer online sales models with international payments, modern after-sales service strategies as well as service subscription models without the need to build a single line of software code yourself.
NEXT COMMERCE
Online Selling Made Easy
Service Use Cases
Many businesses approach us to help them solve their current service challenges in an unconventional und timely manner. The Next Commerce platform delivers a huge time-to-market and resource investment benefit in realising exciting brand shopping experiences across online & offline touchpoints.
Personalised Repair Offers
Common Business Challenge
Often times there a mandatory customer creation processes in internal systems such as CRM and ERP in order to create a customer repair offer, let alone to personalise it. Neither are many businesses able to offer their customers abroad international payments for their repairs.
Next Commerce Value Add
The easy-to-use offer configurator from Next Commerce allows internal or external service teams to create repair or spare parts offers in just a few clicks. Furthermore, international customers benefit from a fast order process with international payments.
Digitalising Customer Contact Centres
Common Business Challenge
How do businesses empower their in-house or outsourced Customer Contact Centres to deliver personalised customer offers? Many businesses struggle to meet customer expectations of a personalised and seamless customer journey from an inquiry to an order.
Next Commerce Value Add
Next Commerce empowers every Service team to easily create and deliver personalised offers that meet & exceed customer expectations, even if your company only sells through a dealer network. The Next Commerce as a Service platform allows businesses to digitalise their in-house or external Customer Contact Centres in order to deliver seamless brand buying journeys.
Service-related Subscription Models
Common Business Challenge
Advances in AIoT and IIoT require businesses to rethink their business models. Service-related subscription models are on every strategy paper. The implementation however is a huge business challenge.
Next Commerce Value Add
From automated payments when the account balance has reached a certain level to recurring monthly payments, Next Commerce enables many types of subscription models. Create a set of account-based offers triggered by pre-defined events that are sent through an automated workflow to your customer or setup a recurring payments.
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NEXT COMMERCE
Online Selling Made Easy
Service Use Cases
Discover practice-orientated service use cases to help you relate it to your business challenges. Next Commerce is a Brand Commerce platform that enables businesses in the B2B and B2C segment to realise direct online sales and dealer online sales models with international payments, modern after-sales service strategies as well as service subscription models without the need to build a single line of software code yourself.
Brand Commerce
Deliver a unique shopping experience in your brand’s look & feel.
Dealer Online Sales
Increase your sales via your worldwide dealer network with Next Commerce.
Insightful Use Cases
Discover insightful use cases how Next Commerce empowers many businesses
